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dec 14, 2018 fri


Important Notice


Heisei 14th December 14


About apology and collection of trouble of WORK original goods "Denim handbag"



I would like to express my sincere gratitude to everyone who loves work original goods.
For this time, we have found that there is a mixture of products without fasteners for "Denim handbags" sold by our company.
We apologize to you for your inconvenience and inconvenience.

We are sorry for the inconvenience but please do not hesitate to collect and exchange the item in one of the following ways.

We will work on investigating the cause and preventing the recurrence of defective products, so we appreciate your continued indignation.

Target Product: Work Denim Handbag Bag
Sales sales channel: work Web shop, event venue
Sales period: From the end of November 2018



Denim handbag



◆ Cause of occurrence and circumstances until apology notice
The target product is a new product that we released from November.
At the event venue, we noticed that it was better for the customer to have a button closure from the customer, and it turned out that it differs from the specification when compared with the specifications.
We immediately confirmed all stocks, and found products that do not have button closures in some products as well. For this reason, we declared to apologize for public announcement of facts and request collection and exchange of goods.


◆ About correspondence
In the work, we will apologize to customers who purchased the target product, we will collect products as we do it at the same time we will collect the items you have.
If you have a target product, please take the product directly to the event venue where the work will be exhibited, or if you contact the inquiry mail and ship the item to the following address by cash on delivery, please refrain the item We will ship from our company.
From now on, we will make efforts to prevent recurrence by confirming with the manufacturer and double confirmation work at the time of arrival of our company.
We sincerely look forward to your continued patronage.


◆ Product return address
Work Co., Ltd. Omiya Sales Office
1-7-3 Fukasaku Minami Ward, Saitama-shi, Saitama Prefecture 216-0031
Tel: 048-688-7555


◆ Inquiries window
If you have any questions, thank you very much but please contact us via the inquiry form below.


Work Inc. Inquiry Form
※ We will make your reply in order. Please acknowledge that it may be time to reply.
※ We will be closed on Saturdays, Sundays and public holidays.
* Personal information you contacted from us will not be used for any purpose other than the purpose of this case.




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